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    Building trust through dialogue Interview with Matt Kuehn

    Our stakeholders

    OUR STAKEHOLDERS

    Shareholder

    “Tata Steel Limited plays a key role in supporting the company’s long-term viability and strategic direction.”

    Our sole shareholder is our parent company, Tata Steel Limited (TSL), India. As the owner of Tata Steel Nederland, TSL plays a key role in supporting the company’s long-term viability and strategic direction in its capacity as shareholder. TSN maintains a structured and ongoing dialogue with TSL, including regular meetings at management and shareholder level. These interactions focus on strategic priorities, capital allocation and financial performance, with the objective of supporting long-term value creation, profitability and business continuity. Within this context, TSL has expressed its support for TSN’s Green Steel Project and its associated strategic ambitions. As part of the wider Tata Group, TSN also benefits from the Group’s longstanding commitment to corporate responsibility, which informs our approach to responsible business conduct and engagement with society.

    About Tata Steel

    • Tata Steel group is among the top global steel companies with an annual crude steel capacity of 36 million tonnes per annum.

    • It is one of the world's most geographically diversified steel producers, with operations and commercial presence across the world.

    • The group recorded a consolidated turnover of around US$26 billion in the financial year ending March 31, 2026.

    • A Great Place to Work®-certified organisation, Tata Steel Limited, together with its subsidiaries, associates, and joint ventures, is spread across five continents with an employee base of over 77,000.

    • Tata Steel has announced its major sustainability objectives including Net Zero by 2045.

    • The Company has been on a multi-year digital-enabled business transformation journey intending to be the leader in ‘Digital Steel making’. The Company has received the World Economic Forum’s Global Lighthouse recognition for its Jamshedpur, Kalinganagar, and IJmuiden Plants. 78% of our steel comes from these global lighthouses. Tata Steel has also been recognised with the ‘Digital Enterprise of India – Steel’ Award 2024 by Economic Times CIO.

    • The Company has been recognised with the World Economic Forum’s Global Diversity Equity & Inclusion Lighthouse 2023.

    • The Company has been a part of the DJSI Emerging Markets Index since 2012 and has been consistently ranked among the top 10 steel companies in the DJSI Corporate Sustainability Assessment since 2016.

    • Tata Steel’s Jamshedpur Plant is India’s first site to receive ResponsibleSteelTM Certification. Subsequently, its Kalinganagar and Meramandali plants have also received the certification. In India, Tata Steel now has more than 90% of its steel production from ResponsibleSteelTM certified sites.

    • Received Prime Minister’s Trophy for the best performing integrated steel plant for 2016-17, 2026 Steel Sustainability Champion recognition from worldsteel for nine years in a row, CDP 2024 ‘Supplier Engagement Assessment’ Leader, Top performer in Iron and Steel sector in Dun & Bradstreet's India's top 500 companies 2022, Ranked as the 2024 most valuable Mining and Metals brand in India by Brand Finance, ‘Most Ethical Company’ award 2021 from Ethisphere Institute, and CII Sports Business Award 2025 for 'The Legacy of Excellence in Sports Patronage'.

    • Received the Legal Team of the Year - Manufacturing at the 15th Annual Legal Era Indian Legal Awards 2025-26, 2023 Global ERM (Enterprise Risk Management) Award of Distinction at the RIMS ERM Conference 2023, ‘Masters of Risk – Risk Technology’ recognition at The India Risk Management Awards, and ICSI Business Responsibility and Sustainability Award 2023 for its first Business Responsibility and Sustainability Report (BRSR), Excellence in Financial Reporting FY20 from ICAI, among several others.

    Employees

    “People are at the heart of our business, and that means our first priority is always workforce safety.”

    In total, we have 11,636 own employees. Proper employee participation at all levels of our organisation is important and in the interest of both our employees and our company. The interests of employees are represented by various works councils and the Central Works Council. Consultations with the trade unions on employment terms are held regularly. 

    People are at the heart of our business, and that means our first priority is always workforce safety. We have comprehensive Health, Safety & Environment (HSE) policies in place. Through these policies, training and mandatory personal protective equipment (PPE), we aim for zero harm. Safety initiatives also include specialised training (Safety Excellence Journey), digital tools for reporting hazards and rigorous site access controls.

    We also believe that we will become stronger when different perspectives come together. Diversity in background, experience, age, culture and ways of thinking helps us make better choices, be more creative and remain agile. And we go to great lengths to make sure that everyone feels seen, heard and involved. This level of inclusion means that everyone can contribute to our new identity as a future-proof steel producer that will continue its legacy for many more decades to come.

    Customers

    “TSN focuses on long‑term relationships with customers, aligning product quality with customer needs across key markets.”

    Across our activities, we harness the potential of our portfolio to provide a commercial offering that responds to customer requirements, supported by consistently high-quality service. Together with our customers, we make sure our products and services reflect society’s increasing expectations for responsible production and sourcing of raw materials, working towards low-carbon steel production.

    TSN plays a critical economic role by supplying high‑quality steel to industries that are fundamental to industrial value chains and societal infrastructure. Through our commercial activities, we support customers operating in vital sectors where reliability, performance and consistency are essential.

    Our core competence in high‑quality steel enables customers to meet demanding technical, safety and regulatory requirements. This positions TSN not merely as a supplier, but as a trusted partner in applications where material performance directly impacts operational continuity and long‑term asset value.

    TSN’s commercial strategy is focused on long‑term relationships and market‑specific solutions, ensuring that customers benefit from stability and expertise in an increasingly complex industrial landscape. By aligning product quality with customer needs across key markets, TSN contributes to economic resilience and strategic autonomy.

    Suppliers

    “We view our suppliers as strategic partners, integrating them as much as possible into our value chain.”

    We procure our raw materials like iron ore and coal from international suppliers. Given the nature of our industry, we conduct audits to ensure our contractors and suppliers comply with high safety, health and environmental standards. We have established a dedicated approach to strengthening the integration of responsible sourcing practices into supplier management. Our supplier due diligence process begins with vendor qualification for new suppliers, followed by risk-based assessments for critical material suppliers. We view our suppliers as strategic partners, integrating them as much as possible into our value chain. TSN has a responsible supply chain framework in place, including a Supplier Code of Conduct, through which we manage ethical, ESG and human rights related risks. Regular surveys are conducted to receive feedback from suppliers on their experience with TSN, and regular virtual and in-person vendor meetings are organised to share best practices.

    Local communities

    “To enhance transparency, TSN engages regularly with local communicties through various channels.”

    We are active in nine European countries, and we recognise that local communities expect transparency on our environmental performance. We are addressing growing regional health concerns and have stepped up our efforts in this regard. In particular, we have reduced CO2 emissions and substantially reduced emissions of lead, heavy metals and particulate matter. The performance of our plants in the IJmond region is monitored by the North Sea Canal Environmental Service.

    TSN engages with local communities through regular meetings, social media, a community newspaper and a digital newsletter. We also contribute to quality of life in the IJmond region by supporting local initiatives through donations and sponsorships (e.g. Telstar Football Club) and by participating in community partnerships. For example, in January 2026, we joined the citizen science project Hollandse Luchten, installing an air-quality sensor on our site. Residents use the data to engage with TSN, experts and government.

    Government, regulators and NGOs

    “By engaging with governments, authorities and NGOs, we stay informed and contribute to the dialogue on policies and regulations that matter to us.”

    We frequently engage with regional, national and European governments and authorities at various levels. We also maintain strong relationships with other civil society stakeholders, such as NGOs, to ensure we stay informed about public policies and regulations relevant to our business. The objective is to help create the right conditions for a sustainable steel industry in the Netherlands, where policies are adopted that ensure a level playing field within Europe and with international competitors.

    Other stakeholders

    “We aim to create mutual understanding and open communication to bridge different perspectives and identify common ground.”

    In recent years, our company has been the subject of regional and national debate, with media attention on emissions and environmental impacts. We recognise these concerns, including those related to steel slag, a by-product that is widely used globally in construction applications. Experience has shown that, where steel slag is not handled or applied appropriately, environmental impacts may occur. In the Netherlands, certain historical cases resulted in environmental harm, which we regret having occured. In response, we have strengthened governance and oversight through a multidisciplinary taskforce, ensuring our duty of care across the value chain through strengthened controls, application standards and the responsible use of steel slag, supported by innovation and technology.

    Through the Green Steel Project, TSN aims to materially improve its environmental performance and contribute to positive health outcomes in the IJmond region, recognising that the realisation of these ambitions is subject to regulatory processes, stakeholder collaboration and broader system dependencies beyond TSN’s sole control. We recognise the importance of engaging with all stakeholders without prejudice. By listening actively to concerns and providing clear responses to issues raised, we aim to create mutual understanding and open communication to bridge different perspectives and identify common ground.